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Mail Order Makes for Better Prescription Adherence

Does it matter whether you buy your prescriptions at a neighborhood pharmacy or if you order them by mail? A preliminary study from Kaiser Permanente and UCLA suggests that people who use mail order are better at sticking to their doctors’ orders. The investigators examined a year’s worth of data from almost 14,000 Kaiser Permanente members in Northern California. Those who got most of their meds by mail stuck to the prescribed regimen about 85 percent of the time. Those who filled the prescriptions at local Kaiser Permanente pharmacies did so about 77 percent of the time. Before recommending that patients switch to mail-order pharmacies, however, the results need to be replicated in a randomized controlled trial.

[American Journal of Managed Care, online Jan. 14, 2010]

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About the Author
Terry Graedon, PhD, is a medical anthropologist and co-host of The People’s Pharmacy radio show, co-author of The People’s Pharmacy syndicated newspaper columns and numerous books, and co-founder of The People’s Pharmacy website. Terry taught in the Duke University School of Nursing and was an adjunct assistant professor in the Department of Anthropology. She is a Fellow of the Society of Applied Anthropology. Terry is one of the country's leading authorities on the science behind folk remedies..
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